How the UAH website and vendor portal handle personal information.

This notice explains how information submitted through public inquiries, vendor applications, portal accounts, and controlled submission workspaces is handled across the ULTRA-AFRICA HEALTHCARE website.

Applies to Public site + vendor portal

Card payments Not collected on this website

Updated 28 March 2026

Contact and application data

We may collect names, work emails, company details, job titles, countries, phone numbers, capability summaries, and other information submitted through public forms.

Portal and submission data

For approved vendors, we may process portal profile details, assigned tracks, uploaded files, vendor notes, and submission status information.

Technical and security data

Like most websites, the platform may generate server logs, sign-in records, essential WordPress authentication cookies, and security-related technical information.

How information is used

To respond to general information requests and institutional inquiries.
To review vendor applications, qualification status, and portal access requests.
To manage role-based document release, portal notices, and submission workspaces.
To protect the website, investigate misuse, and maintain platform security.
To keep operational records related to procurement, onboarding, and support.

Sharing and access

Access is limited to authorized UAH or Ultra Elaj personnel and trusted service providers supporting hosting, administration, or communications.
Information is not sold or publicly disclosed through the website.
Data may be disclosed where necessary to protect the platform, enforce terms, or comply with applicable legal obligations.
Protected documents and vendor submissions are handled separately from the public website and are not meant for open public access.

Storage, retention, and security

Information is kept only for as long as it is reasonably needed for inquiry handling, vendor review, portal administration, recordkeeping, or legal/operational follow-up.
Technical, organizational, and access-control measures are used to reduce unauthorized access, disclosure, or misuse.
Vendor-uploaded files and protected documents are stored separately from the public media library and delivered only through permission checks.
No payment card information is collected through this website; bank-transfer steps, where applicable, are handled outside the public site.

Cookies, fonts, and service integrations

Portal sign-in uses essential WordPress authentication cookies so approved users can stay signed in and access their assigned workspace.
The site currently loads web fonts from Google Fonts, which may involve standard browser requests to Google services when pages are rendered.
Operational tooling may evolve over time as email delivery, analytics, or support workflows are introduced or updated.

Your requests and choices

Where applicable, you may request access to your information, ask for corrections, or request deletion or restriction of data that is no longer needed or has been processed inaccurately. Requests are reviewed in light of operational, legal, security, and procurement recordkeeping requirements.

To make a request, contact info@ultraelaj.com and identify the company, email address, and context of your inquiry.

Important limits

This public policy is designed to describe the current website and portal workflow at a practical level. It does not publish confidential tender terms, protected procurement files, or internal review criteria. The site may be updated as the UAH operating model, vendors, and communications tooling evolve.

Public note: detailed procurement files, exact evaluation rules, bid-security mechanics, attachment forms, and protected submission materials are not disclosed through the public privacy page and remain inside the controlled vendor process.